How can we help you?

Most questions can be answered within a few seconds — take a look here first:

📺 Video-Guides
💡 Frequent Questions (FAQ)

Reach us directly

Behind Trackcard stands our 12-person team in Hamburg — from product development to support to marketing.

We know every Trackcard inside and out and can help you with anything: from technical questions and warranty cases to tips for perfect use. Whether you’re setting up your first Trackcard or need help with a problem — we’re here for you.

Write to us!

We look forward to your message. Our team is always happy to assist you and will get back to you within 24 hours.

Android Logo

Having trouble setting up your Trackcard One for Android?

Start the official setup assistant and follow the step-by-step instructions to correctly configure your Trackcard One. This ensures that all features work reliably.

Start Setup Wizard